Returns are accepted within 14 days of delivery. To be eligible, items must be unworn, unwashed, and have their tags attached, in the same condition you received them.

For hygiene and fairness reasons, we can't accept returns on:

• Customised shirts (personalised name & number)
• Clearance / final-sale items
• Worn, washed or damaged items

Once your return is received and inspected, and the item is approved, your refund is issued to the original payment method within 5–10 business days. Depending on your bank, it may take a little longer to appear on your statement.

Return shipping costs are the customer's responsibility. We recommend using a tracked delivery method, as we can't be responsible for returns lost in transit.

Starting a return is simple. Email us at support@riverno.site with your order number and the reason for your return, and our team will guide you through the next steps.